The general conditions of sale are fully applicable to any order placed on www.boitier-e85.com.
www.boitier-e85.com belongs to:
SASU PARADIGM85
1 boulevard des deux ormes
Dolphins Bat.7
13090 Aix en Provence
France
Any transaction carried out with PARADIGME85, owner of the site www.boitier-e85.com, will be exclusively governed by the general conditions of sale detailed below.
PROVISIONS APPLICABLE TO ORDERS PLACED AND CONTRACTS CONCLUDED:
ART. 1
ACCEPTANCE OF THESE GENERAL CONDITIONS OF SALE AND WARNINGS
1.1 – Acceptance of these conditions of sale
The fact for a user (hereinafter called “the customer”) to fill out the order form appearing on the site or to confirm the order by payment, constitutes full and complete acceptance of these general conditions of sale, which alone will be applicable. to the contract thus concluded.
1.2 – Warning
Our company ensures the distribution of boxes (currently without approval in France) strictly reserved for automobile competition and declines all liability whatsoever concerning the calling into question of a manufacturer's warranty, mechanical or electronic breakage or coverage. insurance. We accept no liability for use on public roads.
Be aware that any modification or installation, even a simple change of car radio, on a recent vehicle risks causing you to lose the Manufacturer's Warranty.
Therefore, the installation may result in the breach of the warranty offered by the manufacturer.
1.3 – Technical specifications
The condition of the vehicle and the type of its engine influence the increase in power generated by our units. We should therefore not see any contractual commitment in the figures which appear in our commercial documents and specify quantities of fuel consumed or an increase in power because they are only provided for information purposes.
ART. 2
ORDER CONFIRMATION AND CONCLUSION OF CONTRACT
Payment for items is made in euros (EUR) only by transfer or credit card via stripe.
Payment of the item(s) by the customer constitutes an order and full acceptance of these general conditions of sale.
boitier-e85.com reserves the right to cancel an order at any time without particular reason.
ART. 3
COMMITMENTS OF THE PARTIES IN GENERAL
3.1 – Boitier-e85.com commitments
boitier-e85.com undertakes, except in cases of force majeure, in the event of acceptance of an order, to have the said items ordered by the customer delivered to the address indicated by the customer at the time of the order, within the limit of available stocks.
3.2 – User commitments
The customer undertakes to clearly indicate the address to which delivery must be made during business hours.
The customer undertakes to pay the indicated price of the item which must be delivered, delivery being able to be made only after receipt of payment for said order by boitier-e85.com
The customer undertakes to take responsibility for compliance with the laws in force concerning the installation and use of the equipment ordered.
The customer undertakes to take all necessary insurance arrangements concerning the installation and use of the equipment ordered.
3.3 – Right of withdrawal
In accordance with the provisions of article L 121-20 of the Consumer Code, the Customer has a right of withdrawal.
This legal withdrawal period of 14 days only applies to products purchased online.
The customer therefore has 14 calendar days from the date of receipt of his products to request a return number from boitier-e85.com customer service. by email or by telephone. Once the returns number has been obtained, you have an additional period of 10 calendar days to return the product to us. Upon receipt of the product if its condition meets the conditions set out in paragraph 3.4, the Customer will benefit from an exchange or refund according to their choice.
After this period of 10 days, the product(s) cannot be returned.
If the Customer has made a return request to Customer Service within 14 calendar days following the date of receipt of their products, but returns their package beyond the period of 10 calendar days from the date of receipt obtaining the returns number, only a credit or an exchange can be granted, and this within the maximum limit of 30 calendar days from the date of receipt of its products. After this 30-day period, the product(s) cannot be returned.
If the Customer exercises the right of return and in accordance with the provisions of Article L. 121-20 of the Consumer Code, the costs of returning the Order are the responsibility of the Customer.
The items must be returned perfectly new and in their entirety, accessories included, conditioned and packaged as originally and without any trace of use in order to allow the products in question to be put back on sale, and accompanied by the original invoice. purchase.
Compliance with these conditions will imply reimbursement on the part of PARADIGME85 within thirty (30) days of the sums paid by the customer and equivalent to the total of the returned products. Shipping and/or handling charges are not refundable.
Only products returned complete, in their original packaging, in perfect condition for resale and accompanied by the original purchase invoice, will be accepted.
For any incomplete, damaged, damaged item or whose original packaging has been damaged, PARADIGME85 reserves the right to refuse reimbursement or to charge product restoration costs, ranging from €77 to €228. In this case, the exact amount will be announced to the customer after checking the condition of the returned products.
If the customer refuses to cover the repair costs, the products will be returned to the customer at their expense.
3.4 – Product return procedure
To exercise his right of return, the Customer must first contact Customer Service within the time limits provided for in this article 10.2, directly from the page Contact > Return of goods
The Customer will then receive a return confirmation email including their return number, called RMA.
In the event of returning merchandise(s), the Customer must ship part or all of the Order at his own expense to the address that will be communicated to him by Customer Service.
3.5 – Cancellation
boitier-e85.com reserves the right to cancel an order at any time without particular reason.
ART. 4
SPECIFIC PROVISIONS
4.1.1 – Responsibility of boitier-e85.com
boitier-e85.com is in no way responsible for direct or indirect damage caused by the purchase and/or use of the items ordered. boitier-e85.com is in no way responsible for violations of current laws caused by the purchase and/or use of items sold on www.boitier-e85.com
4.1.2 – Customer responsibilities
The customer is solely responsible for direct and indirect damage, and offenses committed, caused by the purchase and/or use of items purchased on www.boitier-e85.com or any other website or distributor marketing any any manner of articles supplied via www.boitier-e85.com.
4.1.2 – Price, invoice
The total price indicated when ordering through boitier-e85.com is the final price. This price includes the item price, handling charges, packaging, loading charges and freight charges.
Prices are indicated in euros (EUR)
Payment for items is made in euros (EUR) only by transfer or by credit card via Stripe.
4.2 – Transport – delivery – delivery times
Products shipped by www.boitier-e85.com are delivered within 3 to 8 days (depending on the carrier chosen) after payment by accepted payment method. In all cases the maximum deadline is 30 working days. Our items are available worldwide and while stocks last at www.boitier-e85.com. Deliveries to certain countries are only possible subject to acceptance of the carrier chosen by boitier-e85.com
4.2.1 – Additional and customs fees
For products originating from countries outside the EEC, customs fees and VAT may be required upon receipt of the order by the customer. www.boitier-e85.com does not participate in any way in the payment of such costs.
4.2.2 – Return – Refund
The return of an item by the customer is not tolerated in the absence of prior agreement from us, subject to the details mentioned below which concern mail order sales. Only exchange requests will be considered favorably. Return costs are the responsibility of the customer who is required to return the product in new condition and in the original packaging.
The items must be returned perfectly new and in their entirety, accessories included, conditioned and packaged as originally and without any trace of use in order to allow the products in question to be put back on sale, and accompanied by the original invoice. purchase.
Compliance with these conditions will imply reimbursement on the part of PARADIGME85 within thirty (30) days of the sums paid by the customer and equivalent to the total of the returned products. Shipping and/or handling charges are not refundable.
Only products returned complete, in their original packaging, in perfect condition for resale and accompanied by the original purchase invoice, will be accepted.
For any incomplete, damaged, damaged item or whose original packaging has been damaged, PARADIGME85 reserves the right to refuse reimbursement or to charge product restoration costs, ranging from €77 to €228. In this case, the exact amount will be announced to the customer after checking the condition of the returned products.
If the customer refuses to cover the repair costs, the products will be returned to the customer at their expense.
4.2.3 – Guarantee
Ethanol Starflex® and 2.0 Wifi® boxes are guaranteed for a period of 2 years with the possibility of extending to 5 years at an additional cost.
The warranty contract only concerns Ethanol Starflex® and 2.0 Wifi® boxes. If a customer notices a problem with one of our boxes and returns it to us, the guarantee provides for the repair or replacement of it after the fault has been noted in our workshops.
If it is necessary to disassemble and reassemble our products, labor costs are charged to the customer who returned the product to us. Only normal use of the product allows use of the warranty, which would become void in the event of defective assembly or not carried out by a professional who has taken care to check the good condition and overall proper functioning of the vehicle.
In all areas and particularly in those defined by articles 1641 et seq. of the civil code, our guarantees are limited to the sole replacement of defective elements or products as well as shipping or transport costs. The customer is responsible for any costs related to the assembly and dismantling of the product. Our company cannot under any circumstances be required to pay damages whatever the reason.
PARADIGME85 assumes no responsibility for any malfunction or engine damage which may occur subsequent to the installation of the ethanol kit or its accessories. Our company will not offer any guarantee in the following cases: force majeure, negligence or lack of maintenance, improper use, defective assembly or carried out by a person without professional skills.
www.boitier-e85.com offers a warranty of 2 (two) years or 5 (five) years depending on the option chosen against any manufacturing defect, under the following conditions:
- In all cases the guarantee can only be applied after examination of the items concerned by the boitier-e85.com after-sales service.
- If it is necessary to disassemble and reassemble our products, labor costs are charged to the customer who returned the product to us.
- Only normal use of the product allows use of the warranty, which would become void in the event of defective assembly or not carried out by a professional who has taken care to check the good condition and overall proper functioning of the vehicle.
- The warranty does not cover any damage due directly or indirectly to the use of the equipment.
- The warranty does not cover breakage, except that occurring during shipment to the buyer and according to the terms defined in article 4.4 of these conditions of sale.
- No warranty can apply before the buyer has returned the incriminated equipment to www.boitier-e85.com
- Shipping costs incurred for the application of the warranty are the responsibility of the buyer.
- The decision to repair, replace, or reimburse in part or in full the equipment covered by the warranty belongs entirely to www.boitier-e85.com
In the event of a dispute concerning the application of these conditions of sale, only the commercial court of Aix en Provence (France) will have jurisdiction.
4.3 – Transfer of Risk
The liability of boitier-e85.com ceases as soon as the items are handed over to the carrier. Items travel at the customer's sole risk.
4.4 – Reservations upon receipt of products and restrictive cases of reimbursement/replacement
boitier-e85.com accepts the validity of the dispute, on the part of the customer, only when the items delivered do not correspond to the quantities or models ordered or if the package containing the items turns out to be seriously damaged before delivery to the customer.
Detailed reservations must be made in writing, dated and signed on the Delivery Note to the carrier upon delivery. A copy or photocopy of the document containing the reservations must be sent to boitier-e85.com (Email or post) not later than twenty four (24 hours) hours after carrying the reserves.
If the above procedure has been respected, and if the claim is proven valid, due to the fact that the package and the items are heavily damaged, boitier-e85.com reserves the right to refund the price paid by the customer or carry out a new delivery of similar items upon receipt of the damaged merchandise returned to our address.
If the delivery does not conform quantitatively or qualitatively to the order, and in the event that the customer wishes to keep the items received, boitier-e85.com undertakes to reimburse only the possible price difference between the products ordered and those delivered, only if the products delivered are of lower prices than those ordered and paid for.
The ordered item will be either exchanged or refunded as soon as possible.
ART. 5
INVALIDITY – FORCE MAJEURE – APPLICABLE LAW – COMPETENT COURTS
In the event that one of the clauses of these General Conditions of Sale is, for whatever reason, declared invalid or inapplicable, this case of impossibility will not affect the application of the other provisions of the general conditions; that deemed inapplicable being then replaced by the closest possible provision.
boitier-e85.com, cannot be held responsible for any non-performance which originates from a case of force majeure, beyond its control, including in particular, without limitation, cases of war, riot, insurrection, interruption of transport , import or export problem, customs, strike, lockout, shortage of items, fire, avalanche, snow drift, earthquake, storm, flood.
These general conditions are governed by French law.
Any difficulty of interpretation or execution will fall exclusively to the competent courts of Aix en Provence (France). In the event of a possible dispute or disagreement, after the parties have unsuccessfully attempted to reach an amicable agreement, only the commercial court of Aix en Provence (France) is competent to resolve the dispute.
